Contact us

Please let us know if you have a question, want to leave a complaint or would like further information about us.

General inquiries

For general inquiry related to products & services such as funds, daily NAV pricing, prospectus / information memorandum, fund’s reports etc) 

  • Permodalan BSN Berhad, 
    Tingkat 2, Blok A, Wisma Bank Simpanan Nasional, 117 Jalan Ampang, 50450 Kuala Lumpur.
  • 03-2634 2200 (DL)
  • 03-2177 1300
  • info@pbsn.com.my

Transaction requests

For any transaction requests such as new investment, top-up of investment, redemption, switching, updating of personal information, statements etc., please e-mail to :

OPERATION
operation@pbsn.com.my

Recruiting inquiries

For more information regarding current career opportunities, please email to:

Human Resource
hr@pbsn.com.my

Lodge complaint

You may lodge your complaint via email to: 

Complaint
complaint@pbsn.com.my

Need help to settle your investment dispute?

If you are an individual or a sole proprietor investor who is dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Financial Markets Ombudsman Service (“FMOS”) (formerly known as Ombudsman for Financial Services) via the following modes. You may file your dispute to FMOS:

(a) Through the FMOS website under the “File A Complaint” section at https://www.fmos.org.my/en/feedback.html

(b) By post to:

  • Chief Executive Officer
    Financial Markets Ombudsman Services (Company No.: 200401025885)
    (formerly known as Ombudsman for Financial Services)
    Level 14, Main Block, Menara Takaful Malaysia
    No. 4, Jalan Sultan Sulaiman
    50000 Kuala Lumpur.
  • +603-2272 2811 (GL)

(c) Or by visiting the FMOS office to submit your dispute in person or mail the documents to the address stated above. Please refer to https://www.pbsn.com.my/Announcement/FMOS Poster ENG_PRINT version.pdf for the dispute resolution process.